Turn them on
- 1On a phone, add CoachevaOS to your Home Screen first: in Safari tap Share, then Add to Home Screen; in Chrome on Android tap the menu, then Install app. Open it from the new icon.
- 2Go to Profile (coaches) or Settings (clients) and find Phone notifications.
- 3Tap Turn on and allow notifications when your phone asks. A test notification arrives straight away.
- 4Do the same on any other phone or computer you use; each device is turned on separately.
What you'll be notified about
Coaches get new messages, sessions booked, new leads and form submissions, clients saying they've paid, overdue invoices, clients flagged as needing a check-in, and trial and referral updates. Tapping one opens the right page.
Clients get a notification when their coach messages them.
If nothing arrives
If the card says notifications are blocked, allow them for CoachevaOS in your browser or phone settings and try again. On iPhone and iPad they only work from the Home Screen app (iOS 16.4 or later). To stop them, tap Turn off on the same device.